Payment
When will my credit card be charged?
Online purchases will be charged to your credit card when the order is placed.
Can I pay for online purchases with a check or money order?
Currently Visa, MasterCard, Discover, American Express and Paypal are the only acceptable forms of payment for your online purchases.
How do I know my credit card number will be safe on the Internet?
We take seriously the security for all personal and non-personal information associated with our visitors and customers. We use Secure Socket Layer (SSL) encryption technology.
Do you charge sales tax?
Yes, but sales tax will only be charged on shipments to Ohio and Pennsylvania.
Which credit cards do you accept?
We accept Visa, MasterCard, Discover and American Express credit cards.
Why do I have to pay sales tax on items and on shipping?
Wendell August has retail and workshop operations located in both Ohio and Pennsylvania. Therefore, sales tax is applied to items shipped to these two states and is based on their individual sales tax rates. Sales tax is also calculated on shipping charges in Pennsylvania because it is, by law, a taxable service.
Can I pay for online purchases with a Wendell August Gift Card?
No. You may purchase a Gift Certificate that can be used to order on the website. A Gift Card is only redeemable by visiting any of our three company stores or over the phone by calling 1-800-923-4438.
My organization is Tax Exempt, can I place an order online and have the tax removed?
No. Our website will always calculate tax on your order and transfer into our ordering system with tax intact. To place an order for a Tax Exempt organization, please call the Customer Service Manager at 1-800-923-4438. You will need to provide your Tax Exempt forms, she will set up an account for your organization and place your order over the phone.
Mobile Terms of Service
Wendell August Forge
Last updated: Sept. 11, 2024
The Wendell August Forge mobile message service (the "Service") is operated by Wendell August Forge (“Wendell August Forge”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Wendell August Forge’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wendell August Forge through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Wendell August Forge. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18555010286 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Wendell August Forge mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18555010286 or email info@wendellaugust.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.